An experienced technician from Triton HVAC & Appliance Repair recently responded to a service call for a new HVAC unit in Dublin, California, that was not working. Upon arrival, the technician conducted a full diagnostic, which included accessing the attic to reach the HVAC system components.
During the inspection, the technician found an error message indicating that the igniter was constantly in the open position, keeping the unit from operating correctly. Further diagnosis suggested the control board might be responsible for the issue. After gathering this information, our team prepared an estimate for the needed repair work and provided it to the customer.
We are now awaiting approval from the tenant before proceeding with the recommended solution. Our commitment to thorough diagnostics and honest communication ensures that each customer understands the problem and the steps required to fix it.
For professional appliance and HVAC services backed by a 180-day labor warranty on repairs and a 5-year labor warranty for HVAC installs, trust Triton HVAC & Appliance Repair. Service calls are $89 and are waived if repairs are approved. Visit https://triton-home-services.com or call (888) 993-5699 to schedule your appointment today.